If you cancel more than 24 hours before your reservation,
we only charge a 10% service charge.
If you cancel less than 24 hours out, or simply don't show up,
we only charge a 15% service charge.
This service charge applies only to your first night.
The rest of your payment or deposit will be refunded
back to your account, typically within 2 calendar days.
It may take 3-5 business days for your refund to appear on your statement.
You may cancel your reservation by phone or email
leave message with callback number
(931) 858-1551 or (770) 633-7482
and fastest way to get your refund